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Terms and Conditions


  1. There is a minimum payment of £50.00 deposit for each booking which is non refundable.

  2. Once the above deposit has been given, the booking can be changed once subject to avavilability at the same price.

  3. In the case of cancellation, the deposit can be used from this point for another flight withiin a month time. If the customer is not satisfied with the new price the deposit will not be refunded.

  4. If the airline cancels the ticket after deposit is paid, the deposit can then be refunded.

  5. Some tickets are refundable subject to the airline’s cancellation and administration charges. However it may take a minimum of eight weeks to get a refund.

  6. Most of the airlines issue electronic tickets; if passenger requires a normal paper ticket he/she may need to pay an extra fee according to the airline charges.

  7. Fares won’t be guaranteed until passengers pay in full as airline taxes fluctuate and airline may withdraw their promotional offers without prior notice.

  8. It is the passenger’s responsibility to get to the airport three hours prior to the departure, four hours if travelling with 

  9. If the passenger misses his/her flight, the amount paid for the ticket is non refundable.

  10. The decision of acacia tours is final and is solely down to the manager’s discretion  


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